All Systems Operational

About This Site

Welcome to the ThoughtTrace status page! Here you can receive live updates on incidents, site outages, maintenance, and reported issues. If there are any interruptions to the expected functionality of The ThoughtTrace Platform, ThoughtTrace Document Insights, or Provision Insights, they will be posted here.

Products Operational
90 days ago
100.0 % uptime
Today
Provision Insights Web/API Operational
Document Insights Web/API Operational
ThoughtTrace Platform Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - All backlogged exports have completed. If you experience any further issues, please reach out to Customer Success.
Jun 23, 19:52 UTC
Monitoring - We've received several reports of slow exports from ThoughtTrace. Exports are correctly processing, but we're monitoring to ensure all are delivered and that the system returns to normal delivery times.
Jun 23, 19:20 UTC
Resolved - This incident has been resolved.
Jun 23, 17:31 UTC
Update - We are continuing to monitor for any further issues.
Jun 23, 15:33 UTC
Monitoring - We have identified the issue, implemented a remediation, and are monitoring for further challenges. Customers should see normal response times in the app.
Jun 23, 15:33 UTC
Investigating - Users are experiencing degraded response times in the app. We are investigating the issue and are continuing to work improve platform performance. Updates will be provided as they are available.
Jun 23, 14:26 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.